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How We Work

If you’re thinking about investing in a new or upgraded driveway or patio, T.S McLaughlin and Son is at your service. With almost 20 years’ experience of designing and installing all sizes and types of driveways and patios in Surrey, we believe our outstanding reputation in the local area is well deserved.

As an independent, family-run business, we’re all about quality, reliability and commitment.

We understand that your home is your greatest asset, and that you care deeply about how it looks. Moreover, that you pay attention to the materials and skills that go into making it the best it can be.

So, to help you make an informed decision, here’s how we work:

Get in Touch

We’ll respond promptly to your enquiry, either by telephone on 01372 383 132, or email Talk to us about what you need, and your budget, of course. Also, about when you’d like us to install your new driveway or patio. We’ll manage your expectations as best we can.

Book Your Appointment

An on-site visit is a must-do. It helps us to develop some ideas for you, and discuss the processes involved. Here, we’ll start to understand your likes, dislikes, as well as your design style. And, why you’re looking for a new driveway, for example. We’ll have lots of suggestions regarding colour, style and materials.

Receive Your Quote

Check your in box! An email with a fully itemised quote will be there within a few days, if not sooner. It will be jargon-free and precise. You’ll notice that we’ve included everything, with advice on the most appropriate materials for your property and its soil conditions. This means that staff costs, installation and material costs, drainage, waste disposal – everything will be included. And crystal clear.

Reserve Your Project Start Date

Happy to go ahead? Great. We’ll discuss and agree payment terms with you, including your deposit – which will secure our time and enable us to put something in the diary.

On the day, we’ll turn up promptly in branded uniforms and vehicles. And off we go.

Keep Up to Speed

Your on-site project manager will be your day-to-day contact, keeping you fully up to speed with progress. You can call him, too. We’ll talk you through the whole thing, including drainage and what to expect from the end result. Changed your mind about something? No problem, but we may have to alter our quote to reflect the extra (or alternative) work.

Job Done

All waste and rubbish relating to your driveway or patio project will be disposed of safely. We’ll leave the area immaculately clean and tidy, too.

You’ve worked hard for your home. Let us help you enjoy it at its best. Get in touch if you’d like some more information. We’re looking forward to hearing from you.

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some of our recent projects


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Company Number 06200235. Registered in England and Wales.

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